Shipping policy

You said:

Shipping policy

Thank you for shopping with [thepethub.store]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [1-3business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders or unforeseen delays, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

 

-USA&CANADA  7-15 business days 

-UK&EUROPE  7-15  business days

-AUSTRALIA&NEW ZEALAND 10-20 business days

Delivery times are estimates and not guaranteed.

3. Shipping Destinations

We currently ship to:

  • [List countries or regions, e.g., United States, Canada, Worldwide]

If you do not see your location listed, please contact us at Bassirou@thepethubstore.com].

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information will be available within [24–48 hours].

5. Customs, Duties, and [thepethub.store] is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the customer’s responsibility.

6. Damages

[thepethub.store] is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If you believe your package is missing, please contact the carrier directly.

8. Incorrect Shipping Information

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

  • Email: bassiroundaw50@gmail.com]

  •  Phone: +447448019584